Refund Policy
Privacy of canceling your service and complaints
Orders received by Web Shop and can be canceled within 24 hours after completed payment for the service of building web sites and / or web hosting, and only in writing or via e-mail, while the incurred cost of such a cancellation charge to the client services amounting to 20% of the price stated for the ordered product or service.
Orders that are canceled within 24 to 72 hours after completion of the payment will be charged to the client services in an amount of 50% of the price stated for the ordered product or service.
Orders that are canceled within the subsequent 72 hours after completion of the payment will be charged for client services at 100% of the price stated for the ordered product or service.
If you are not satisfied with the delivered service web design and / or hosting websites on the server, you can file a written complaint to our address: "IMO-Consalt" vl Marijan Perica, Rijeka 51000, Slavinj 3, or send it by E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or you can request a revision of the ordered products and services within the 7 days after your service is delivered, with the exact definition of all the elements for refinement, while the complaints and demands for the processing of requests received after that time will not be considered.